• MitoTec™ MitoCloud™

    Over the last 15 years of providing digital application services to an array of customers, MitoTec’s™ engineers have witnessed a vast potential of cloud based technologies to improve productivity with both IT operations and the organization at large. Recent trends within MitoTec’s™ core partners from small to enterprise grade customer has shown that both employees and employers require access to an organization’s existing investment in applications, digital business systems, collaboration platforms, and development environments anywhere, anytime, and from any device.

    As operations become less about a place and more about a state of being, organizations face the challenge of helping entire teams be productive. Especially when team members are geographically dispersed.

    MitoTec™, in conjunction with key partners such as Microsoft, have developed a single source subscription based IT platform offering that leverages communication and cloud based technologies to reduce the complexity of moving organizations away from legacy systems to a flexible cloud based service to provide a single integrated solution that addresses unification, flexibility, integration, mobile optimization, and innovation.

    MitoCloud™: A Unified Communications Platform

    The MitoCloud™ platform provides an organization with a single source IT solution that utilizes MitoTec’s™ technical engineers’ experience and unparalleled knowledge base to design, build, and support a one-of-a-kind offering. MitoCloud™ provides cloud computing services to promote mobility of employees, enhance IP based communications within day- to-day operations, and lowers the cost of running a traditional capital-intensive IT infrastructure while using the scalability of the cloud to securely connect and backup a business’s data.

    Benefits of MitoTec’s™ MitoCloud™:

    Reduced Downtime:

    Businesses in today’s corporate climate do not have the time for long outages over multiple platforms. Long periods of downtime have a negative effect on a company’s bottom line which equates to a reduction of productivity. MitoTec’s™ MitoCloud™ platform provides a single based relationship and management of all connectivity with a standardization of infrastructure. MitoTec™ has determined that long periods of time are spent coordinating outages with carriers and additional IT assets that strains the operations of a customer. In response MitoTec™ has taken on ownership of carrier connections for a majority of its customers that has reduced SLAs on downtime and provide proactive instead of reactive support. Single source support and point of contact paired with standardization of a company’s infrastructure allows the experienced engineers of MitoTec™ to troubleshoot and quickly respond to any intermittent connectivity. This allows a business to be back up and running in a reduced amount of time to get back to its day-to-day operations.

    Cost Efficient:

    A combination of business pressure and the benefits of adopting cloud computing services has allowed organizations to explore consuming desktops and enabling applications from the cloud. MitoTec’s™ MitoCloud™ subscription based platform improves ROI and allows organizations to deliver services without increasing the total cost of traditional IT infrastructure. The MitoCloud™ service reduces operational expenditures of infrastructure maintenance, hardware, software, and upgrades. MitoCloud’s cloud based subscription upgrades reduce the IT department’s time and budget stress by allowing the MitoTec™ staff to perform day-to-day operational tasks of an organization’s IT department, allowing them to focus on business-driving applications.

    MitoTec’s™ partners benefit from a single source vendor relationship so organizations spend less time on capital and operating expenditures and more time on important business responsibilities. Reduction of down time and improved reliability of IT operations allows our partners to focus on collaboration and communication productivity to grow effectively and efficiently in today’s fast paced corporate climate.

    Scalability and Flexibility:

    With on-premise communications expanding a company’s infrastructure or realigning a network requires time and effort which decreases productivity. MitoTec’s™ MitoCloud™ provides the flexibility to dynamically change its infrastructure in conjunction with the growth of the business. With the adaptation of cloud-based services IT organizations can confidently and swiftly deliver a productive environment for users without the cumbersome task of manually configuring a desktop asset. Capacity can be scaled up as needed and scaled back down at the same speed.

    To maximize productivity and minimize administrative costs, MitoTec™ provides a platform to manage all communication and collaborations from a single interface. With the use of a MitoTec™ provisioned active directory deployment, speed of setting up new users, upgrades, and user permissions is easily implemented, and can be sped up to handle the rapid growth and dependability of an organization’s need for its digital applications.

    Resources can be easily accessed from any devices via single sign on permissions.

    Security and Disaster Recovery:

    When a business is choosing a modern delivery model for its day-to-day operations, data security and integrity are major concerns. Contrary to common belief cloud-based solutions are typically more secure than on-premise solutions. Organizations can’t afford to deploy and manage world-class security solutions in on-premise set ups. However, cloud providers such as Google, Amazon, and Microsoft do provide these security solutions. Because of the size of the data being obtained, a security event targeted to a specific client is unlikely.

    During day-to-day business operations, MitoTec ™ must adhere to stringent government regulations and must comply with strict PCI regulations. Additionally, MitoTec™ must also adhere to vendor-based audits and certifications.

    MitoCloud™ brings all of these features together, centralizing security, antivirus protection, and disaster recovery in one.

    • Centralized group of servers provide hardware and software based firewalls and intrusion protection systems. Additional set of servers provide regular security updates and patches to all client’s systems.
    • MitoTec’s™ MitoCloud™ provides backup and disaster recovery protection via replication across its multiple data centers. Individual servers and/or VMs can be swiftly restored using MitoTec’s™ image protection services.

    Cloud based- Microsoft Office 365:

    MitoTec’s™ MitoCloud™ platform reduces mobility restrictions, which means that end users can access business resources from any location at any time and from any device. The use of a cloud-based platform in partnership with Microsoft Office 365 unifies business procedures across the infrastructure making it easy for a business to collaborate within and outside the organization. Most importantly, MitoCloud™ reduces hardware and software investment costs, and streamlines operational expenses for a better ROI.

    MitoCloud’s™ integration with Microsoft Office 365 specific features and functionality provides an organization’s employees with the tools needed to exchange information and ideas globally, easily, and effectively. Applications such as One Drive and Skype allow for a universal communication of real time data to be shared based on the permissions given to a single or multi-users role. Real business collaboration can improve productivity, enhance customer service, get better products to the market faster, and engage employees.

    IP Based Communications:

    MitoTec’s™ mature VoIP platform offering is scalable via the MitoCloud™ solution. Applications and integrations like Screen POP abilities will allow for a single user interface that will engage real time ERP and CRM software on inbound and outbound calls. Key partnerships allow employees the flexibility of additional communication via any device at any time that is connected to the internet to promote communication from a single telephony interface.

    Conclusion

    MitoCloud™ reduces mobility restrictions which means that end users can access business resources from any location, at any time, and from any device. Cloud computing technology has changed the face of business by removing the limitations on computing. MitoCloud™, paired with the experience of MitoTec’s™ technical staff, provides our partners with a better business ecosystem, that enhances overall collaboration and communication of an organization at large. A single source IT platform provides a subscription based service that reduces a company’s overall cost of ownership of IT infrastructure to allow a company to grow within the rapid climate of today’s economy.

    Major Services Include:
    • Centralized group of servers provide hardware and software based firewalls and intrusion protection systems. Additional set of servers provide regular security updates and patches to all client’s systems.
    • MitoTec’s™ MitoCloud™ provides backup and disaster recovery protection via replication across its multiple data centers. Individual servers and /or VMs can be swiftly restored using MitoTec’s image protection services.
    • IP Telephony Services
    • IP Bandwidth Services
    • Business Continuity Services
    • Enhanced Scalability and Mobility

    Optional Services Include:
    • Call Center Integration
    • Wireless Infrastructure
    • Advanced Mobile IP based communication
    • Benefits of MitoSat quick deploy connectivity

    Major Features and Benefits Include:
    • 24/7/365 Technical Support and Network Monitoring
    • Enhanced communications platform
    • Regular Maintenance and upkeep of the systems
    • Enhanced Security per user base
    • Enhanced Performance, Efficiency, and Availability of Resources and Applications
    • Enhanced Backups at Image Level and File Level
    • Systems kept up to date with latest Office, Spam Protection, Anti-Virus, and Email Applications
    • Consistent yearly IT budgeting
    • Elimination of the need for on-staff IT personnel or assigning IT duties to non-IT personnel
    • Elimination of reoccurring software and hardware costs
    • Enhanced Scalability and Flexibility

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  • MitoTec™ VoIP

    VoIP (Voice over Internet Protocol) is a system of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet.

    Small, medium and large organizations seeking to limit operating expenses have struggled with rising phone bills and diminished service. MitoTec™ VoIP will solve those problems by providing customized, unmatched features and functionality that meet all of an organization’s communication needs, at a cost that reduces and stabilizes communication expenses.

    Mitotec™ also provides wholesale computer and networking infrastructure and services to VARs (Value Added Resellers), Competitive Local Exchange Carriers (CLECs), Incumbent Local Exchange Carriers (ILECs) and Wireless Internet Service Providers (WISPs).

    MitoTec™ Voice service, MitoTec™ VoIP, is available as a standalone service or as part of the MitoTec™ Business Technology Platform – MitoCloud™, a comprehensive single source IT solution from Mitotec™.

    Features

    Benefits

    Easy to Implement Reduces downtime and delay
    Advanced Automated Attendant Professional Greeting
    Music on Hold Prevents Mistaken Disconnect
    Automated Directory Services Lists every person and extension
    Virtual Phone Numbers No dedicated phone line needed
    Calls can be programmed to VoIp system Voicemail and Faxes through email Include voicemail and faxes as attachments to email notifications; listen or read text in body of email. Access from anywhere
    Do Not Disturb Calls go to voicemail without ringing your phone
    Call Forwarding Forward incoming VoIP calls even to cell phone
    Call Transfer Transfers calls either with or without notification to caller
    Call Logging Automatically logs each call #, Caller ID, date and status
    Call Park Can put a call on hold at one number and access it at any other number
    Speed Dial Assigns a 1 or 2 digit code to numbers you dial most frequently
    Conference calling/Video Conferencing Collaboration from anywhere
    Full service telecom provider Replaces costly phone system
    Local number portability Keep familiar numbers
    e911 Allows for Emergency Services
    Screen POP integration Integrates with CRM program

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  • MitoTec™ MitoSat

    MitoSat is a provider of high-speed satellite Broadband Services and secure networking systems covering customers who serve commercial, residential and commercial markets. MitoSat focuses on developing and partnering new technologies for high data rate bandwidth efficiency and broadband services.

    Explanation of Benefits:

    • Provides service to areas that lack terrestrial services
    • Increased service, speeds and customer satisfaction
    • Secure data and critical infrastructure
    • Variety of available speeds to customize to users’ needs
    • Some plans can offer a variety of bandwith package opportunities for VARs and Resellers
    • Revenue opportunity for operator
    • Ease of utilization

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  • MitoTec™ MitoWan

    WAN is a wide area network that usually connects more than one local area network (LAN) within a geographical area.

    The MitoTec™ MitoWan solution provides design and implementation guidance for organizations looking to deploy WAN transport with a transport-independent design (TID), intelligent path control, application optimization, and secure encrypted communications between branch locations while reducing the operating cost of the WAN. MitoWan takes full advantage of cost-effective transport services in order to increase bandwidth capacity without compromising performance, reliability, or security of collaboration or cloud-based applications.

    Benefits of MitoWan

    • Allows us to connect your business locations throughout the region, country or world through a secure, high-performance private network.
    • Scalability- As your business grows and bandwidth needs increase, we provide scalability and rapid response.
    • Speed and affordability.
    • Faster speeds and higher capabilities.
    • Smarter, secure connecting
    • Allows branch locations/offices to have the same capabilities as headquarters.
    • Enhanced communication, remote online training opportunities.

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  • MitoTec™ Professional Services

    In our professional Services and Consulting Division, we focus on the delivery of technical solutions necessary to design and build communications infrastructure projects. Our capabilities support a wide range of technologies for rapid information transport including broadband and wireless communications. Our clients seek our compliance solutions for PCI to Tax Ratings and other regulatory filings and remittance. Additional service offerings include IT consulting, design, program management, construction management, and operations and maintenance services.

    Our service offerings in communications are focused on the following project areas:

    • Network Feasibility Projects:  Our experience includes feasibility and remote site selection studies, cost-benefit modeling and market assessments. We also assist our clients with technical requirements definition, sensitivity/risk analysis and key economic projections.
    • Network Planning Projects:  We specialize in network planning, including short-term and long-term network configuration and development planning. We develop outside plant designs and regulatory compliance assessment and support efforts. Additionally, we can assist in employment analysis, staffing, logistics, planning, and materials provisioning and management.
    • Network Engineering Projects:  We provide a full range of onsite and off-site premises engineering and support services for projects. Our experience includes digital evaluation and terrain modeling, and site acquisition for wireless and broadband networks. Our capabilities include radio frequency engineering for wireless networks and for fiber optic, coaxial cable, and hybrid coaxial fiber networks.
    • Network Development Projects:  We have performed both inside and outside plant projects for major network service providers and building owners using both broadband and wireless technologies. Our construction projects include urban, aerial, and underground cable installation as well as cell tower construction.
    • Network Operations Projects:  MitoTec’s™ Digital platform of Services can be offered in a range of models from Retail to Wholesale or a Hybrid however it best fits the developments goals.
    • Network Maintenance Projects:  We provide maintenance services, primarily on broadband networks, that are necessary to keep our clients' networks operating.

 

 


 

Ready to revolutionize your IT department?


About Us:

MitoTec™ offers a single solution for replacing your IT department. Save money, avoid time consuming setup, and revolutionize your office with MitoCloud™, our proprietary Unified Communications as a Service (UCaaS) solution. MitoTec™ is part of the ConVergence Technologies Family of companies founded in 1995.